Oh No! We have a problem
Oops, looks like we’ve hit a little snag!
We totally understand—sometimes things don’t go quite as planned, but no worries! We’re here to help and get everything sorted out.
At Climasolar, we’ve got an awesome support team ready to assist you with whatever you need. Our goal is to make sure you’re happy with our service, and we’ll work together to solve any issue that comes your way. After all, your satisfaction is our top priority!
Here’s how you can reach us:
Call Us: We’re available at our head office (03) 86529245, Monday to Friday, from 10:30 am to 7:00 pm AEST. Please note that we're closed on National Public Holidays.
Email Us: Feel free to shoot us an email anytime at [email protected].
Through our contact form on the website.
When reaching out, it’d be super helpful if you could include:
Your Full Name
Your Full Address
Your Contact Information (Phone or Email)
Preferred Method of Contact (like Email or Phone)
A quick description of what’s going on
Any other info you think might help us understand the issue better
We’ll do our best to get back to you within 24 hours (Monday to Friday).